Online Dispute Resolution

At Traffic Infra Tech Expo, we are committed to providing the best possible service to our customers. However, should any disputes arise from online transactions or services provided through our website, we encourage you to use the European Commission’s Online Dispute Resolution (ODR) platform to seek resolution.

GET FAMILIAR WITH ODR

The ODR Platform, established by the European Commission, offers an accessible and straightforward way for consumers and traders within the European Union to resolve disputes related to online purchases without needing to go to court. The platform provides a neutral third party to assist with dispute resolution through certified Alternative Dispute Resolution (ADR) bodies.

ODR USERS

Consumers: If you are a resident of the EU, Norway, Iceland, or Liechtenstein and have a complaint related to an online purchase made from our website, you can use the ODR platform.

Traders: We are committed to cooperating with the ODR platform and resolving any disputes in accordance with EU law.

Click Here to Access ODR Site or File a complaint

FILLING A COMPLAINT

Visit the official link ODR platform which is given below. Fill the required relevant details of the transaction and the nature of your complaint.

OUR COMMITMENT

If you have any questions in relation to your personal information, please contact us at the following address:

Messe Frankfurt Trade Fairs India Pvt Ltd.
Gala Impecca, 5th Floor, Chakala, Andheri (E), Andheri Kurla Road, Andheri East, Mumbai 400093, India.
Email: info@india.messefrankfurt.com

VIS Group
Office No. 204 – 207, Techno IT Park, New Link Road, Next to Eskay Resort, Borivali West, Mumbai, Maharashtra 400 091
Email: sales@trafficinfratechexpo.com

The terms and conditions between you and Messe Frankfurt are set out under the session "Terms of trade" on the Site available for inspection and your use of the Site will be deemed to be an acceptance of such terms and conditions.